1. Order Confirmation: Upon receiving an order, customers will receive an email confirmation with order details.
2. Processing Time: Orders placed by Tuesday will be processed and scheduled for delivery on the upcoming Friday before Shabbat.
3. Custom Orders: Any custom requests should be communicated at least 4 days before the desired delivery date.
1. Delivery Days: Deliveries are made on Fridays before Shabbat.
2. Delivery Zones: We deliver to "Delivery Area"
3. Delivery Confirmation: Customers will receive a notification once their order is out for delivery.
Exceptions and Holidays:
1. Holiday Schedule: Orders placed around holidays or during high-demand periods may be subject to extended processing and delivery times.
2. Unavailable Items: In case of any items being unavailable, customers will be promptly informed and provided with alternatives or a refund.
Returns and Refunds:
1. Return Policy: Due to the perishable nature of our products, we cannot accept returns. However, if there are any issues with the order, customers should contact us for assistance.
2. Refunds: Refunds for valid issues will be processed within 48 hours to the original payment method.
For any inquiries or assistance, customers can reach out to our customer service team at email@example.com
This Fulfillment Policy is subject to change and customers are encouraged to review it periodically for any updates.